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Shipping

 

What are the delivery charges?

 

We have  fixed delivery charges in each product. It does not varies with each seller. Since sellers incur relatively higher shipping costs on low value items. In charging a nominal delivery charge helps them meet the logistics costs. 

 

Why does the delivery timeline differ according to the different sellers?

 

It is possible that the Seller or our courier partners have a holiday between the date the order was placed and the anticipated date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays, this too is factored in to the delivery dates.

 

What is the estimated delivery time?

 

Sellers generally procure and ship the items within the time specified on the product page. Business days are not inclusive of public holidays and Sundays. Estimated delivery time depends on the following factors:

 

● The Seller offering the product

● Product's availability with the Seller

● The destination to which you want the order shipped to and location of the Seller.

 

Are any hidden charges (Octroi or Sales tax) levied on the purchase I make via FameInCity?

 

The price listed on every item on our website is all inclusive and final. There are no hidden or additional costs involved over and above the price that you see enlisted. However, one should note that there might be delivery charges are fixed no varies selller to seller. 

 

What is the reason behind the varying estimated delivery time for each seller?

 

The estimated delivery time for the products depend on the individual sellers. Delivery period depends upon the product availability, geographic location of the Seller, the shipping destination and the courier partner's time-to- deliver in your location. Please enter your default pin code on the product page only once to know more accurate seller delivered product on the product page itself.

 

Why do certain sellers refuse to deliver the products in my area?

 

Whether your location can avail of our delivery service or not depends on

 

● Whether the Seller ships to your location

● Legal restrictions, if any, in shipping particular products to your location

● The availability of reliable courier partners in your location At times Sellers prefer not to ship to certain locations. This is entirely at their discretion. To know whether the product can be delivered to your location, please enter your pincode on the product page (you don't have to enter it every single time). If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

 

What the Availability of the Cash on Delivery?

 

Availability of COD varies from product to product,if product is available to COD Mode then its show Available otherwise Not Available .

 

In case of returning an item, how can I arrange for a pick-up?

 

In order to initiate a return, the users need to contact the website. The users shall receive a call for the explanation of the process. Ecom Express usually facilitates the pick-up of the item wherever possible. When the pick-up cannot be arranged through Ecom, the user may return the item through any third-party courier service. Return fees are borne by the Seller.

 

What do the various labels like "In Stock", "Available" stand for?

 

'In Stock' For items listed as "In Stock", Sellers will mention the delivery time based on your location pin-code which usually varies from 2-3 business days to 4-5 or 6 business days in areas where standard courier service is available. For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location. 'Available' The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location. 'Preorder' or 'Forthcoming' Items tagged “ forthcoming” indicates that the product is due to release soon and can be pre-booked on request. Arrangements are made for the item to be shipped on the day of it's official launch and is expected to reach the customer in a span of 2 to 6 business days. The pre-order duration varies from item to item. The shipment and the estimated date of delivery can be specified only when the official release date is announced. 'Out of Stock' This indicates that currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase. 'Imported' Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you. 'Back In Stock Soon' This means that the item is currently sold out. One can however place an order for the product and it shall shipped according to the timelines mentioned by the particular seller. 'Temporarily Unavailable' The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase. 'Permanently Discontinued' This product is no longer available because its production has been discontinued. 'Out of Print' This product is not available because it has been permanently discontinued.and it is no longer being published.

 

Does FameInCity deliver internationally?

 

As of now, FameInCity doesn't deliver items internationally.You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.