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Payments

 

How are payments made for a FameInCity purchase?

 

There are multiple payment options that FameInCity offers. One may avail of the Internet Banking, Cash on Delivery and Credit Card to make the required payments. Whatever your online mode of payment,may be we assure you thatFameInCity's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential and safe at all times. FameInCity also accepts payments made using Debit or Credit cards via Visa, MasterCard, and Maestro credit/debit cards in India and 21 other countries.

 

Are any hidden charges (Octroi or Sales tax) levied on the purchase I make via FameInCity?

 

The price listed on every item on our website is all inclusive and final. There are no hidden or additional costs involved over and above the price that you see enlisted. However, one should note that there might be delivery charges incurred separately depending on the seller policy. Kindly check with the individual sellers regarding the same.

 

Is there an option of Cash On Delivery? If so, how does it operate?

 

For those not comfortable making an online payment on FameInCity.com, there is an option for the Cash on Delivery (C-o- D) payment method. By opting for C-o- D you can make the payment in cash at the time of the actual delivery of the product at your doorstep instead of any prior online transaction made at the time of the online ordering. The maximum order value for a Cash on Delivery (C-o- D) payment is Rs 50,000. Payment through cash is the only accepted mode. Another condition for C-o- D is that only Indian currency is accepted and not any foreign currency.

 

How do I pay using a credit/debit card?

 

We accept payments made by credit or debit cards issued in India and 21 other countries. Credit cards We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will be asked to produce your card number, expiry date, three-digit CVV number (found on the flipside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password to complete the transaction. Debit cards We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

 

Is it safe to use my credit/debit card on theFameInCity portal?

 

We ensure that your online transaction on FameInCity is made secure with the highest levels of transaction security currently available on the Internet. FameInCity uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing, ensuring hassle free and a confidential transaction. All credit card and debit card payments on FameInCity are processed through secure and trusted payment gateways managed by leading banks. Every transaction is made to go through the 3D Secure password service which is mandatorily used by all banks for online transactions, providing an additional layer of security through identity verification.

 

What steps does FameInCity take to prevent card fraud?

 

We, at FameInCity attach paramount importance to the systems of fraud detection and resolution. Along with our online payments partners, we monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, if our team is unable to rule out the possibility of fraud categorically, the transaction is withheld and the customer is requested to provide relevant identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We express our regret for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

 

What is a 3D Secure password?

 

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "MastercardSecureCode" services, respectively. The 3D Secure password provides an additional layer of security through identity verification for the online credit or debit card transactions. This password, which is created by the user is known exclusively to the user. This ensures that only the specific user can use the particular card for online purchases.

 

How can I obtain the 3D Secure password for my credit or debit card?

 

The 3D Secure Password can be acquired by registering online on the given websites of the respective banks. The registration links for some of the banks have been provided below for easy reference: ICICI Bank HDFC Bank Punjab National Axis Bank Corporation Bank Andhra Bank Bank of Baroda Standard Chartered India Union Bank of Deutsche Bank Dhanlakshmi IndusInd Bank Federal Bank Kotak Mahindra Oriental Bank of Commerce  Vijaya Bank Canara Bank

 

Is the Internet Banking Feature an acceptable mode of payment for FameInCity purchases?

 

Yes. FameInCitypermits the use of your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure as well as a convenient transaction. The Internet Banking of the following banks are accepted by us:  Axis Bank Allahabad Bank, Bank of Baroda  Citibank City  HDFC Bank  IndusInd Bank Jammu & Kashmir Bank Karnataka Bank KarurVysya Bank  Union Bank of India United Bank of India Vijaya Bank ,State Bank of India, State Bank of Hyderabad, State Bank of Bikaner of Jaipur, South Indian Bank, Canara Bank.

 

Are online payments through mobile phones possible for FameInCity purchases?

 

Yes, you can avail of the credit card or debit card or the internet banking payments modes through the FameInCity mobile site and application. FameInCity uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

 

How do I place a Cash on Delivery (C-o- D) order?

All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery. To avail this option, add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the CAPTCHA text as shown, for validation. Once the verification process is completed and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment. Kindly take note of the following terms and conditions for C-o- D orders. Terms & Conditions:  The maximum order value for C-o- D is Rs 50,000 , e-Gift Vouchers or Store Credit cannot be used for C-o- D orders ,Only cash is accepted at the time of delivery.